How to Manage Customer Complaints on Social Media

How to Manage Customer Complaints on Social Media
All kinds of businesses are getting more familiarized with social media today. It's not just big brands who have a Twitter and an Instagram anymore. Your local plumber might have one, and the library around the corner has probably integrated all of its accounts for better exposure. That's because using social media well is one of the cheapest and simplest ways to get noticed, especially when your business is local and pulls its customers or clients from a small geographic location. However, soci...
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4270 Hits

How Using Instagram Can Help a Small Business

How Using Instagram Can Help a Small Business
‚Äč Many small companies have been slow to take advantage of social media or content marketing to generate business, relying either on their website alone, a Facebook page, person-to-person networking, or individual referrals. Some business owners have assumed that if the products or services they offer aren't visually arresting or Pinterest worthy, there's little point in putting them online. This is rarely the case. Part of the beauty of online marketing is that for businesses with a specific ni...
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6571 Hits